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SA’s Leading Multichannel Digital Satellite Television Operator

CATEGORY:  Satellite

ABOUT THIS PROJECT

No of participants: 850

Date2007 – 2011

Incentive Type: Reward and Recognition own staff

Description:

An incentive aimed at call centre staff at the branches across the country

Objective:

To increase staff retention levels, decrease absenteeism, improve customer service levels and morale within the teams

Solution: 

Specific measures on KPI’s adapted to meet objectives, participants rewarded as individuals via an online catalogue and team experiences for achieving specific levels

Results:

The programme has run for three years and achieved improved levels in customer service and staff retention. Increased team spirit has been reported across all divisions

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Employee Rewards & Recognition

Employees appreciate heartfelt, sincere, specific recognition from their managers, senior managers, and co-workers. It makes them feel good and when they feel appreciated, their contribution leads to better results for your business.

Employee Rewards & Recognition

Employee Rewards & Recognition

Employee Rewards & Recognition

Employees appreciate heartfelt, sincere, specific recognition from their managers, senior managers, and co-workers. It makes them feel good and when they feel appreciated, their contribution leads to better results for your business.

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